Services and supports for police and emergency services workers and volunteers

hello • 2 December 2020
When police and emergency services workers and volunteers face challenges at work or home there are formal and informal supports available which may help.

Informal support can come from families, friends and peers. If someone you know is going through a tough time it can help to talk to them about what they're experiencing and how they're feeling. You can find tips and resources to help you do this in the 'Are the Triple OK?' conversation guides. For many, having the opportunity to spend time with individuals in their support network can help enhance their sense of connectedness and belonging, which are protective factors against suicide, so it can help to make a conscious effort to spend more time to them.

More formal and professional supports can come from:
  • In-house services in the workplace, like the EAP, peer support, chaplaincy.
  • GP and counselling services and access to psychologists via Medicare.
  • Digital mental health services. Head to Health,  is an  Australian Department of Health site which contains a directory of digital resources for those who are struggling or supporting others.
You can also encourage them to call upon these Australian services and supports:

It's important to remain positive about the role professionals can play in getting through tough times. While it would be ideal if everyone’s needs could be met with one phone call, it’s important to encourage them not to give up if they have a less than favourable interaction.


A part of looking out for others is also looking after yourself and your needs. Be mindful of your own wellbeing when you are supporting someone else. 


R U OK? ambassador Eric with his niece, Isabel.
24 January 2025
R U OK? ambassadors have shared their stories and the importance of asking R U OK? Any Day.
Image shows Jade and the Sunflower Sisters.
17 January 2025
After losing their friend Jade, a group of friends formed the Sunflower Sisters to honour her memory. Running the City2Surf, they raised awareness about mental health and the power of checking in.
Students in hits and yellow uniforms smile.
16 January 2025
Don’t wait for R U OK?Day to bring the message to your classroom. Use these ten ideas to build an R U OK? Culture in your school community.
Show More
Share by: