GOT QUESTIONS? SEE IF WE'VE ANSWERED THEM HERE

R U OK?Day is the second Thursday in September. In 2024, that is Thursday 12 September.

R U OK? is not equipped to offer crisis intervention or expert counselling and our website is no substitute for professional care. If you or someone you know is doing it tough, you can find recommended supports here. 

If life is in danger call 000. 

If your gut says something’s not quite right with someone, chances are that they might need a bit of extra support from the people around them. You can find tips to start a conversation with them here. If someone you know needs some extra support, you can find a directory of services here. 

If someone's life is in danger call 000. 

> Who can help R U OK?

Anyone willing to make time to connect with others, ask the question and listen either way.

> How do I start a conversation?

Check out our tips for talking to someone.

> How can I stay in touch?

For regular updates and inspiring content subscribe to our newsletter. You can also follow us on our Facebook , Twitter , Instagram and LinkedIN channels.

> How do I donate money or fundraise?

Thanks for the support! Click Donate or Fundraise for more information.

> Ideas for fundraising

Our fundraising guide contain tips, tools and ideas to help make your fundraiser a success. Find the guide here.

> Fundraising approval

Our fundraising guidelines contain all the information. Find the guidelines here.

> Can I claim a tax deduction if I make a donation?

Yes you can. We’re a registered Australian harm prevention charity.

> Can people claim a tax deduction as part of a fundraiser?

That’s a bit more complicated. The general rule is that if you’re getting something in return for your cash support, then you can’t claim a tax deduction. The only time that rule doesn’t apply is if you paid a lot more than than what the item is worth. It’s best to read our fundraising guidelines and speak with an accountant for specific advice.

> Using the R U OK? brand

If you are a business / commercial organisation  you are not permitted to align or promote your business with R U OK? for commercial gain.

Read our Guide to Supporting R U OK? for more information. 

>I want to donate proceeds from the sale of a business product to R U OK?

Please read our Guide to Supporting R U OK? for more information for donating proceeds to R U OK? You can submit your initial request through our contact form.

>I want to create an R U OK? product

You cannot create an 'R U OK?' product/service as a commercial activation, or for commercial gain and must not  use the R U OK? name or logo in association with products or services that are promoted externally in media releases, advertisements or similar. You also cannot use the R U OK? name or logo in association with the launch of a new business or new product/service.

>We want to put the R U OK? logo on our building site or truck

The R U OK? logo is a protected trademark and cannot be used on commercial vehicles or machinery. However, R U OK? may consider requests for temporary placement on buildings on a case by case basis. To discuss an opportunity please submit a request through our contact form.

R U OK?'s Official Partners contribute financially and collaboratively to our long-term strategic campaigns. To express interest in a partnership that will help us move closer to a world where we're all connected and are protected from suicide, please visit the partner with us page.

> I need ideas for my event?

Register your R U OK? event and we'll send you information to help you make it a meaningful success. Register your event here.

> How do I organise a speaker for my event?

If you would like to request a speaker please use our online contact form and choose Request a Speaker as your enquiry type. Please note! We receive a high number of speaking requests for our volunteer  Ambassadors , especially for R U OK?Day so cannot support every request. However we do have  video and powerpoint resources that you can use if you are not able to secure a speaker for your event.

If you’ve had a thorough look through the website and still can’t find the information you need, you can contact us through our online contact form.

> How do I order?

You can order and find all our merchandise here. If you’ve got a specific question you can get in touch with us through our online contact form.

> Do you offer free items?

We try really hard to keep the products and prices as affordable as possible. However, the small margin we do make helps us expand our reach. Therefore, we’re unable to offer free items. But we’ve got a number of FREE resources you can download. You can also hit up the local shops for anything bright yellow and fun!

Thank you for reaching out to R U OK? and for your interest in a world where we're all connected and are protected from suicide. 

Our resources are designed for the Australian market and we have guidelines surrounding what can and can’t be used outside of Australia. Please refer to our Guide to supporting R U OK? outside of Australia which explains this in more detail.

If you are a mental health organisation, we welcome discussions about our international partner framework. Any public facing use of R U OK? resources and branding outside of Australia is subject to a licensing agreement with R U OK? and is only open to interested suitable organisations capable of being the central point of contact and a reliable health promotion partner for the R U OK? campaign within their territory.

If you are interested in this, please contact us here.